FAQ

FAQ

Questions about our mobile mechanic

How it works, where we cover and what to expect when we come out to you in Northumberland.

Get a call back

Tell us your postcode, reg and what the car is doing.

Northumberland MM contact form
Do you really come to me?

Yes. We work on the car where it is: your drive, the street outside, your work car park or the farmyard, anywhere we can safely get to it.

Which areas do you cover?

We are based in Amble and cover Northumberland: the coast from Berwick to Blyth, Alnwick, Morpeth, Ashington, Bedlington, Cramlington and the Tyne Valley out to Hexham. Not sure if we reach you? Call and ask.

How quickly can you get to me?

It depends on where you are and what is already booked that day. Call or send the form and we will give you an honest time rather than a promise we cannot keep.

How much will it cost?

It depends on what the car needs. We talk you through what we find and what the job involves before any work is done.

What repairs can you do at the roadside?

Most brakes, batteries, servicing, starters, alternators, diagnostics and DPF problems can be done on site. A few big jobs need a workshop, and if yours is one of them we will tell you straight away.

What do I need to tell you when I call?

Your postcode or where the car is, the registration, and what the car is doing: noises, warning lights, or when the problem started.

Can you work on my car if it is parked on the street?

Usually, yes, as long as it is safe and legal to work there. If it isn’t, we will talk to you about other options.

Do you service cars under warranty?

Yes. Servicing to the manufacturer’s schedule with the correct parts and oil keeps your warranty valid. You don’t have to use a main dealer.

Still got a question?

Call us and ask. We’re happy to help.